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Auslogics - I did not receive software

I have not received speedboost soft ware that I orderd.although 35.97 was taken off my master card.
2.4
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Style and Design
Usability
Value for money
Website
I liked
  • Software
I didn't like
  • I did not get my order but money was taken
#1447311
On June 9th, 2018, I purchased Auslogic's File Recovery app and received an e-confirmation that the purchase had been processed. Auslogics never sent me a registration key, though I requested several times, by e-mail, that they do so. There was no response to any of...
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Anonymous
Anonymous

Auslogic has been horrible regarding customer service. I accepted their offer to upgrade and now the damn thing doesn't work at all and I can reach no one.

1.0
#1303309
Some of the people trying to get refunds don't know how to do any business by telephone or online means. Some of the people using this software are not educated in basic computer skills. Some of the people using Auslogics are not aware that you can easily uninstall the...
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Anonymous
charles bell

You shouldn't install software of this type if you have limited skills. There are several parts to the Auslogics software that you should not run even if you paid for it becau...

5.0
I liked
  • Thank you
#1230247
I like Auslogics Defrag & BoostSpeed. I will not tolerate adware on software that I have purchased. If Auslogics wants to give away the software for the ad revenue - then I might look at it. Auslogics is trying to have it both ways. Too bad. Again, I like the software....
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h.kitchener
h.kitchener

I have used Auslogics defrag for years now and it is free to use and I get no ads. However, I am using an older, free version of it plus I have UBlock Origin and Disconnect pl...

"It's a trap!" And that's all it is. "Browser Care" and "BoostSpeed 9" do nothing more than the FREE version of C-Cleaner or the internal cleaning you can do on your own if you take the time to watch a YouTube video on how to clean and boost your computer without...
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AuslogicsCares2017
AuslogicsCares2017
Auslogics Verified Representative

Hello,Thank you for trying our software. We are sorry you had a negative experience with a Auslogics product. We can also assure you that Auslogics software does not make any ...

2.0
I didn't like
  • False advertising
  • Deceptive ad wording
  • Trap marketing
#1154388
Anybody that falls for the "free download" spin should know its going to cost you an arm and a leg, but only AFTER you've installed the software ! Companies that are not prepared to put their pricing UPFRONT are usually scammers, because they know nobody will pay that...
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AuslogicsCares2017
AuslogicsCares2017
Auslogics Verified Representative

Hello,Sorry the pricing appeared confusing. Thank you for your feedback - it is valuable to us and we will make sure that terms will be easier to spot during the check-out.Ple...

h.kitchener
h.kitchener

I am confused. I have used the Auslogics defrag for years. It was free when I downloaded it and still is. When you wish to download a free piece of software you must be really...

#1145004
Update subscription of products through PADDLE and got nothing in return AUSLOGICS and PADDLE have taken my money and given me a piece of paper in return. Renewed SPEEDBOOST9, DISK DEFRAG, DRIVER UPDATE and ANTI MALWARE all online through PADDLE / PAYPAL RIPPED OFF to...
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jcapriola42
jcapriola42

I would like to cancel my subscription.jcapriola2@outlook.comjcapriola42

AuslogicsCares2017
AuslogicsCares2017
Auslogics Verified Representative

Hello,We are sorry you had a negative experience with us and we understand your frustration. Please drop us a line so we can get the details of the situation here: https://www...

1.0
I didn't like
  • Having money stolen from me
#1077606
When I purchased this product it has 60 day guarantee,did not solve my problem had to have PC takent in for service product was removed along with others. Before that tried ot reach 800 number to no avail. When I went o chat on customer service on March 14th the...
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Anonymous
steve EM

It was not auslogic it WAS SLIMCLEANER ,WHILE THE AUSLOGIC DID NTO WORK IT WAS THE SLIMCELANER PRODUCT THAT FAILED OT GIVE A REFUND

1.9
I didn't like
  • All of it for reasons given
#1020893
I woke in the middle of the night next to my computer. I barely remember doing it but I ordered your product mistakenly. I need to unsubscribe to your service as I'm getting rid of my computers. I have tried many times to get valid options to contact you and haven't...
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AuslogicsCares2017
AuslogicsCares2017
Auslogics Verified Representative

Hello,We are sorry you had a negative experience with us and we understand your frustration. Please drop us a line so we can get the details of the situation here: https://www...

#1000021
STAY AWAY! Sent a $29.95 PayPal payment to Auslogics for "Speed Boost 9" and all I received was a receipt from Auslogics' billing company" Paddle.com. No license registration key, nada. Should have researched this outfit better... Duh. Auslogics and Paddle.com have...
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Anonymous
haruki

I got scamed 60 dolars too#

Anonymous
jecy

paddle.com is scam, when they come to the billing period, they do not pay you and suspended your account for reasons not supporting your business products, all my money is los...

1.0
I didn't like
  • Having money stolen from me
#979655